SERVICE FAQ
How Do I Know What Color Service Is Right For Me?
I like to start every appointment with a thorough consultation to help me understand your goals, hair history, and lifestyle. Based on what you share with me, I can recommend the best technique—whether it's balayage, foils, gloss, or a root touch-up to get you to your desired look!
You can check out my sessions menu anytime for detailed descriptions of each service—it’s a great way to get a feel for what’s offered. If you’re a new guest, I also have a quick consultation form to fill out before your appointment so we can dive into the details and set you up with the best options.
Still unsure about what’s right for you? No worries! Just head to my contact page and leave me a message—I’d be happy to chat and help you choose the perfect fit for our first session together.
How Long Will My Color Last?
Depending on which session you chose, your hair type and condition of your hair, you will have a different maintenance plan! Glosses and toners may fade sooner, while lived in looks like balayage and dimensional color can stretch longer with proper care. Here is a list of what to expect with each service to keep you looking your best.
THE HAIRCUT | 4-6 weeks
TONAL GLOSS | 4-6 weeks
THE TOUCH UP | 4-6 weeks
THE REFRESH | 6-8 weeks
THE CUSTOM | 8-10 weeks
THE SPECIALTY | 8-12 weeks
THE MAKE ME NEW | 4-12 weeks
Will Color Damage My Hair?
When done professionally—and paired with bond-building treatments like K18—color services can be both safe and healthy for your hair. That said, your hair’s integrity is always my top priority. I take the time to carefully assess the condition of your hair before moving forward with any lightening or chemical services. If I don’t feel your hair is ready, I’ll be honest with you and we’ll come up with a plan to get it there safely.
Healthy hair is beautiful hair, and I believe in creating results that not only look amazing but feel good too. I’ll always recommend the right in-salon treatments and at-home care to keep your hair strong, shiny, and thriving between visits.
Remember, I get to see you once every few months. So the time you take to care for your hair in between visit’s are just as important as the ground work we lay in the salon! Take care of that beautiful hair you have just invested in.
How Often Should I Come In For Maintenance?
Root touch-ups are typically needed every 4–6 weeks, while highlights or balayage can be refreshed every 8–12 weeks depending on how soft or bold the look is. With each visit we will consult on what timeline would work best to keep your style looking its best.
How Should I Prepare For My Color Appointment?
We will have the best results if you can come with clean, dry hair that’s free of heavy styling products or oils. This also includes colored root sprays.
Neutral colored clothing is great for any before & after photos we may take.
Please choose clothing that is not bulky or high necked, these can make it tricky for us stylists to reach the locks we need to work our magic. Layers are great for comfort to make sure your ready for any sudden temperature twists.
Commonly Asked Color Questions
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Balayage is the art of hand painted highlighting and low lighting. Balayage gives a soft, lived in dimension. Naturally lightened/sunkissed look. Perfect for someone wanting a low maintenance, blended pop of color that will last.
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Teasylights is a technique used to create a high impact brightening while giving a soft blended grow out at the roots. Perfect combination to create bright pops of blonde while keeping a diffused look at the root!
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After we lighten or color your hair, the last step I always recommend is a toner or gloss. This is what really perfects the color. When hair is lightened, it can reveal warm tones like yellow or orange. A toner helps balance those tones so your color looks exactly how we want it—whether that’s cooler, softer, or more neutral.
A gloss also adds shine and smooths the hair cuticle, which makes the color look richer and healthier. It’s kind of like the finishing filter for your hair—it pulls everything together so the color looks polished instead of flat.
It also helps your color fade more evenly over time, so your hair keeps looking good between appointments.
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When we talk about dimensional color, it means your hair isn’t just one flat color from roots to ends. Instead, we use a mix of lighter and darker tones to create depth and contrast in the hair.
This helps the color look more natural, brighter, and more dynamic when the light hits it. It also gives the hair movement and texture, so it doesn’t look solid or heavy.
Dimensional color can include things like highlights, lowlights, or soft blends that work together to create a multi-tonal look. The goal is for your hair to look richer, more natural, and grow out more softly between appointments.
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When we talk about cool or warm tones in hair color, we’re really talking about the undertones of the color.
Warm tones have more golden, honey, copper, or caramel shades in them. They tend to look brighter and sunnier.
Cool tones have more ash, beige, silver, or icy undertones. These tones cancel out warmth and give the hair a softer, smokier look.
Neither one is better—it just depends on the look you’re going for and what complements your skin tone best. During your service, I’ll adjust the toner or gloss so we land exactly where you want your color to be.
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I prep and treat all of my color clients with K18 molecular spray and K18 leave in treatment. These products help to protect, strengthen and repair the hair from the inside ensuring that we are doing everything possible to keep your hair its happiest and healthiest, even while lightening/coloring it.
SALON EXPERIENCE FAQ
How Long Will My Appointment Take?
It depends on what you're getting done! A quick root touch-up or gloss usually takes about an hour and a half, while a balayage or big transformation could take anywhere from 2 to 4+ hours. Don’t worry—we’ll let you know what to expect when you book or come in for your consult. Or feel free to head to my Sessions Menu for timing estimates.
What If I’m Not Sure What I Want?
Totally okay—we’ve got you! Bring any inspo pics or Pinterest boards you’ve got, or just come in with an open mind. We’ll chat and come up with a look that feels so you. Want to create a plan before your appointment? Fill out this consultation form and we can start building your custom plan for your hair appointment.
What Products Should I Be Using On My Hair At Home?
Heard about Kevin Murphy’s hair magic? After your color service appointment, I highly recommend treating your locks to some post-color pampering with the Kevin Murphy products.
From nourishing masques to color-safe shampoos like the Everlasting Color Wash & Rinse, there’s something for every hair type and need. Swing by and check out our Kevin Murphy selection- your hair will thank you with endless days of shine and vibrancy!
After your visit I will send you home with a personalized list of product recommendation’s to begin your at home care collection at your pace.
What’s Your Policy For Running Late or Canceling?
Cancellation’s
Life happens! If you need to cancel or reschedule, please give me at least 24 hours’ notice so I can offer the spot to someone else. Late cancellations (under 24 hours) may be subject to a 40% fee. Of course, emergencies and COVID-related situations will be handled with care and flexibility.
Running Late
If you're running behind, please shoot me a quick message to let me know. That said, if you arrive more than 15 minutes late, we may need to reschedule your appointment for another day. This helps ensure I have enough time to give you the attention and care your hair deserves—without rushing—and keeps things fair for the next guest.
Redo’s
Not quite loving your new cut or color? Let me know within 7 days, and I’ll happily make any needed tweaks—on the house. Your happiness matters!
Illness
Feeling under the weather? Please reschedule if you’re experiencing symptoms like a cough, fever, or sore throat—or if someone in your household is sick. If you come in sick, I’ll kindly ask that we reschedule for another day. I’ll be following the same policy to keep everyone safe and healthy!
Can I Bring Someone With Me?
To keep the salon space safe and relaxed, please come to your appointment solo—unless we've arranged otherwise. For safety reasons, children and extra guests aren’t allowed in the studio, as we work with hot tools and chemicals. Thanks for understanding and helping keep the space calm and focused for everyone!
Will There Be Snacks?
Yes! We always have some sort of seasonal snacks available for your appointment. We also have coffee, assorted tea, cocoa, apple cider and carbonated beverages on hand if you are thirsty! Please feel free to bring any extra snacks or drinks you may want to enjoy as well!